Returns and Exchange
We want you to enjoy every product you get from us, but we understand that sometimes, you might have to return a product because it doesn’t quite fit. We’re happy to take it back and exchange it within a 7 day period if it meets the following criteria.
You can return your items within 7 days of receipt of your shipment and must meet the following requirement.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
- Jelwery, underwear, swimwear and accessories are not returnable due to hygiene reasons
- Free gifts or promotional or SALES items are not eligible for returns
- Returns are at the expense of the customer
To Initiate a return, Do the following:
- Find a store location near you.
- Bring the item and your invoice or shipping confirmation email to the store.
- Tell a sales associate that you want to return the item.
If you have any questions on how to return/exchange your items, kindly reach us via email: firstname.lastname@example.org
COVID-19 Update: We’re accepting returns and exchanges at the moment as a result of the Pandemic, if this changes we will communicate in due course to our customers.